Shipping policy

Shipping Policy

Thank you for shopping with StarBound Society. We are committed to getting your order to you as quickly and safely as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment has been confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During new collection launches, promotions, or high-demand periods, processing times may be slightly longer.

Shipping

We currently ship throughout Barbados. Shipping rates are calculated at checkout based on your selected delivery option and location.

Once your order has been dispatched, you will be contacted with any relevant delivery updates. Delivery times may vary depending on your location and courier availability.

Local Pickup

If local pickup is available, you will receive a notification when your order is ready for collection, along with pickup instructions.

Order Tracking

Tracking information will be provided when available. Some local deliveries may not include tracking but will be coordinated directly with you.

Incorrect Shipping Information

Please ensure your shipping address and contact information are accurate before placing your order. StarBound Society is not responsible for delays or additional delivery charges resulting from incorrect or incomplete information provided at checkout.

Delays

While we strive to deliver every order on time, delays may occasionally occur due to weather, courier issues, holidays, or other circumstances beyond our control. We appreciate your patience and understanding.

Lost or Damaged Packages

If your order arrives damaged or you believe your package has been lost, please contact us as soon as possible so we can investigate and work toward a resolution.

Contact Us

If you have any questions regarding your order or our shipping policy, please contact us through our official social media channels or by email. We're happy to help.